Privacy Policy

Effective date: 15/07/2025

1. Introduction

Welcome to UrbnBrndStudio

UrbnBrndStudio (“us,” “we,” or “our”) operates https://www.urbnbrndstudio.com (the “Service”).

This Privacy Policy explains how we collect, safeguard, and use information resulting from your use of our Service.

By using our Service, you agree to the collection and use of information in accordance with this Policy. The terms used here have the same meanings as in our Terms and Conditions.

2. Definitions

  • Service: The website https://www.urbnbrndstudio.com operated by UrbnBrndStudio.

  • Personal Data: Data about an individual who can be identified from those data.

  • Usage Data: Data collected automatically, generated by your use of the Service or Service infrastructure (e.g., visit duration).

  • Cookies: Small files stored on your device.

  • Data Controller: We, as the entity determining how your data is processed.

  • Data Processor: Any third party processing data on our behalf (e.g., payment processors, hosting providers).

  • User: The individual using our Service (you).

3. Information Collection and Use

We collect various types of information to provide and improve our Service.

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information, including but not limited to:

  • Email address

  • Project details or design preferences

  • Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, project updates, or marketing materials. You can opt out anytime via the unsubscribe link or by contacting us.

Usage Data

We may also collect information sent by your browser when you visit our Service or access it via mobile, including:

  • IP address

  • Browser type and version

  • Pages visited

  • Time and date of visit

  • Time spent on pages

  • Device identifiers and diagnostics

4. Cookies and Tracking

We use cookies and similar tracking technologies to monitor and improve our Service.

Examples:

  • Session Cookies: To operate the Service.

  • Preference Cookies: To remember your preferences.

  • Security Cookies: For security purposes.

You can instruct your browser to refuse all cookies. If you do, some parts of the Service may not function properly.

5. Use of Data

UrbnBrndStudio uses collected data to:

  • Provide and maintain the Service

  • Notify you about changes

  • Enable interactive features

  • Provide customer support

  • Improve the Service through analytics

  • Monitor usage

  • Detect and prevent technical issues

  • Send you information about services similar to those you’ve already used (unless you opt out)

  • Fulfill any purpose you request or consent to

6. Retention of Data

We retain Personal Data as long as necessary for the purposes in this Policy, to comply with legal obligations, or to resolve disputes. Usage Data is usually retained for a shorter period, unless needed to improve security or functionality.

7. Transfer of Data

Your data may be transferred to—and stored on—servers located outside your jurisdiction. By using the Service, you consent to this transfer.

We take reasonable steps to ensure your data is treated securely and in line with this Policy.

8. Disclosure of Data

We may disclose your Personal Data:

  • To comply with legal obligations

  • To protect UrbnBrndStudio’s rights or property

  • To contractors or Service Providers supporting our business

  • In connection with a business transaction (e.g., merger or sale)

  • With your consent

9. Security of Data

While we use commercially acceptable measures to protect your Personal Data, no method of transmission or storage is 100% secure. You share information at your own risk.

10. Your Rights

Depending on your location, you have rights to:

  • Access, update, or delete your Personal Data

  • Rectify inaccurate information

  • Object to or restrict processing

  • Withdraw consent

To exercise these rights, email meghasatish@urbnbrndstudio.com. We may need to verify your identity.

11. Service Providers

We may engage third parties to:

  • Facilitate the Service

  • Process payments

  • Analyze usage

These parties have access to your Personal Data only to perform tasks on our behalf and are obligated not to use it for other purposes.

12. Analytics

We may use third-party analytics tools (e.g., Google Analytics) to monitor and analyze use of the Service.
Learn more about how Google uses data here:
https://policies.google.com/privacy

13. Payments

For paid services, we use third-party payment processors (Razorpay) to process payments securely.

We do not store or collect your payment card details. Your payment information is provided directly to Razorpay, whose use of your personal information is governed by their own Privacy Policy.

Razorpay’s Privacy Policy can be viewed here:
https://razorpay.com/privacy/

14. Links to Other Sites

Our Service may contain links to third-party websites. We don’t control and are not responsible for their content or privacy practices. Please review their Privacy Policies separately.

15. Children’s Privacy

Our Service is not intended for children under 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with Personal Data, please contact us so we can remove it.

16. Changes to This Privacy Policy

We may update this Policy from time to time. Changes will be posted here with a new “Effective date.” You’re encouraged to review this Policy periodically.

17. Contact Us

If you have any questions about this Privacy Policy, please contact:

Email: meghasatish@urbnbrndstudio.com